live · churn reduction · upsell · cross-sell

An AI co-worker for
every customer.

Meza is the Cursor for Customer Success. One intelligence layer for every product, CRM, support, and conversation signal. Predicts churn 90 days out. Drafts the play. Ships it. Approved by you.

BUILT WITH OPERATORS FROM
Portfolio Intelligence · Last 90 Days
Account health, predictions, and shipped plays in real time.
+18% net retention
Health Score
86.4
+4.2 vs prev 90d
Accounts Under Watch
55
19 healthy · 21 watch · 15 risk
Plays Shipped
847
94% approval rate
ARR Saved
$2.4M
across 38 renewals
1007550FORECAST
↑ Renewal saved
Crestline · $48K ARR
⚠ Churn risk
Silverline · DAU −34%
+ Expansion identified
Evergreen · +20 seats
Feb 7Feb 28Mar 21Apr 14May 4Today+ 30d
Health Mix55 accounts
Healthy19
Watch21
Risk15
Renewals · Next 90 Days$1.4M ARR
MayJunJulAugSep
Healthy
Watch
Risk
Live · Agents at Work3 just now
Renewal saved · Crestline
Action Agent · save play approved
2m
Churn alert · Silverline
Risk Agent · DAU −34% in 21 days
14m
Expansion · Evergreen +$80K
Upsell Agent · 20-seat expansion
38m
Used by mid-market SaaS teams · $3M – $30M ARR · deploy in 2 hours

Churn isn't a data problem. It's a decision latency problem.

Your CSMs aren't drowning because they lack data. They're drowning because the data lives in 6 tabs, the playbook lives in Notion, and by the time the renewal flag goes red in Salesforce, you've already lost the customer. Meza's agents close that gap. They watch, reason, and ship the work to your team in real time.

2 hr
to first signal
90 d
churn warning
22
specialist agents
The platform

A real CS team. Just made of agents.

Replace dashboards with shipped plays. Replace 6-tab CSM workflows with one approval queue. Four jobs, done by 22 specialists, in the background, while you sleep.

Ask Meza · Centralized AI

Type a question. Get a report. Ship a play.

One AI interface for everything. Ask Meza summarizes accounts, drafts emails, builds QBR decks, pulls from Slack, surfaces churn risk, and reports what every agent did last night. The 22 specialists work in the background. Ask Meza is how you talk to them.

Open studio →
AccountTagHealthStage
E
Evergreen Consulting
Growth86Expansion
C
Crestline Solutions
Renewal73Renewal
S
Silverline Partners
At Risk42Save
Watch

Every account. Every minute.

Pulls events from 50+ sources. Standardizes them. Scores health hourly. Surfaces what matters. Your CSMs stop opening 6 tabs.

IndicatorHealthConf.
Overall HealthPositive85%
Product UsageSlightly +70%
RelationshipPositive90%
OutcomesNeutral60%
Predict

Churn 90 days out. With the receipts.

12 features against your historical cohort. Every verdict shows confidence and reasoning. You can challenge it. You can override it. It learns from both.

Action Agent · drafted
tosara.chen@techcorp.com
cccsm.alex@meza.ai
Quick check-in on your team's adoption
Hi Sara, your team's daily active count slipped 34% over the last 3 weeks. We've seen this pattern before. Worth 20 mins this week to dig in?
Approve & sendEditaudit logged
Ship

Save plans. QBR decks. Expansion offers.

Drafted by agents with the receipts attached. Approved by you. Delivered to Slack, email, your CRM. Audit logs on every send. Nothing leaves the building without a human nod.

Health Timeline · Evergreen Consultinglast 90d
Feb 7Feb 28Mar 11Mar 31Apr 14
+18% approval rate · 30d−42% edits / draft
Learn

Smarter every run.

Reinforcement learning on every approval. Your team's Yes/No is the training signal. After 30 days, the agents sound like your CSMs, not ours. Save plans look like your team's, not ours.

How Meza works

From your data to decisions in CSMs' inboxes.

Three steps. Two hours to deploy. Day one, agents watch every account. Day three, the first save plan lands in Slack.

01
Connect

Plug in everything
you already use.

Salesforce, HubSpot, Stripe, Slack, Zendesk, Snowflake, plus 44 more. Two-hour setup. SOC 2 from day one.

M
50+ tools2 hr setupSOC 2
02
Watch

Agents read your
data 24/7.

22 specialists score health, predict churn 90 days out, spot expansion fits, draft renewal plans. They don't sleep.

Health Scorer
scoring 47 accounts
Churn Predictor
analyzing TechCorp
Expansion Spotter
drafting proposal
22 agents12K+ accountslive
03
Ship

You approve.
Meza ships.

Save plans, QBR decks, expansion proposals. Drafted by agents. Approved by you. Delivered to Slack, email, your CRM.

Risk Mitigation Plandrafted
✓ approve→ Slack
#customer-success
Risk Mitigation · TechCorp save plan ready
human-approvedslack-nativeaudit logs
Customer journey

From signup
to power user. Mapped.

Every account moves through stages. Meza watches every step. CSMs see who's where, when. Product sees user paths. Agents fire when customers stall.

See the full journey →
2562131284801SIGNUP02ACTIVATE03ENGAGE04POWER

What teams are
actually saying.

From an expansion standpoint, Meza has been extraordinarily helpful. The agents surface the right information and keep us in lockstep with every customer through their journey.
luna
by Rasen AI
Sparsh Agarwal
Founder & CEO
Since we started running our QBR and renewal process through Meza, we cut monthly churn by 20% in eight weeks. The save plans write themselves.
InHouse
Kishlay Kishore
Head of CS
Ask Meza is genuinely magic. I had hundreds of meeting notes and customer emails. I asked for a report I'd sent a customer last quarter. It found it instantly.
Tejas AI
YC W25
Gaurav Luhariwala
Founder & CEO

Ship the agents.
Stop watching dashboards.

2 hours to deploy. 90 days of churn warning. 22 agents working while you sleep.