Every action is saved with a time stamp. Meza builds the customer success journey on top, so every stage and every change is captured.
Simple rules, read from your own events. Rename them, change them, or add your own. The agents follow whatever map you set.
The account is new. Meza starts the clock on day one and watches the first steps.
login · setup · integrateThe moment the product clicks for them, caught by real events, not a guess.
dashboard · health-scoreSteady use shows up here. Slowdowns show up here first too, so nothing sneaks past.
search · ask-ai · meetingThey invite teammates and build on top. Expansion usually starts right here.
invite · playbook · agent-runEvery drop, spike, or milestone is a signal. Meza sends each signal to the right agent. Risk drafts the save plan. Onboarding sends the nudge. Upsell prepares the proposal. You approve before anything goes out.
Our agents read your data and propose the stages. You tune them. Or skip the agents and build the stages yourself.
Type what your product does. Meza analyzes your last 90 days of events and proposes a 4-stage funnel. Edit, accept, or regenerate.
Build funnels stage by stage. Each stage has rules: activity counts, time windows, AND/OR groups. Save once, agents track forever.
When an account changes stage, it shows up the same day, with the exact event that caused it.
When an account stops moving, the Journey Agent finds out why, writes the fix, and waits for your yes. You approve the nudge. It ships. The account moves again.
Meet the agents →See the stage that quietly predicts churn a quarter before renewal.