📬 Notifications
Configure how and where you receive alerts.
Overview
Meza AI can send notifications through multiple channels to keep you informed about signals, workflow executions, and important customer events. Configure your notification preferences to stay informed without being overwhelmed.
Notification Channels
| Channel | Description | Setup Required |
|---|---|---|
| In-App | Notifications within the Meza AI dashboard | None — always enabled |
| Email alerts to your inbox | None — uses account email | |
| Slack | Messages to Slack channels or DMs | Connect Slack integration |
| Microsoft Teams | Messages to Teams channels | Connect Teams integration |
Notification Types
🚨
Signal Alerts
Get notified when signals fire for your accounts
🎢
Funnel Changes
Alert when accounts move between journey stages
📊
Digest Reports
Daily or weekly summary of key metrics
⚠️
Workflow Failures
Alert when automated workflows fail to execute
Configuring Notifications
Configure your preferences in Settings → Notifications:
- Signal Alerts — Choose which signal priorities trigger notifications
- Delivery Channel — Select where to receive each notification type
- Quiet Hours — Set hours when non-urgent notifications are muted
- Digest Frequency — Choose daily, weekly, or no digest reports
Digest Reports
Digest reports provide a summary of key metrics and events, delivered on your schedule:
📧 Daily Digest Includes:
- • New signals fired in the last 24 hours
- • Accounts that changed health status
- • Funnel stage movements
- • Upcoming renewals
- • Workflow execution summary
Team Notifications
Admins can configure team-wide notification settings:
- Default Channels — Set default notification channels for new users
- Required Alerts — Enforce certain signals always notify the team
- Slack Channel Mapping — Route different signal types to different channels
✅ Tip
Use Slack for urgent, high-priority signals and email digests for routine updates. This prevents alert fatigue while ensuring critical issues get immediate attention.