📈 Tags & License Utilization
Track usage against subscription plan limits.
Overview
License Utilization tracks how much of their subscription limits customers are using. High utilization indicates expansion opportunities while low utilization may signal adoption issues.
Utilization Metrics
| Dimension | Description | Example |
|---|---|---|
| Users | Seats used vs allowed | 8 / 10 users (80%) |
| Storage | Storage used vs limit | 45 / 50 GB (90%) |
| API Calls | Monthly API usage | 8,500 / 10,000 (85%) |
| Projects | Projects created vs limit | 4 / 5 projects (80%) |
Utilization Bands
0-60%
Low Utilization
Monitor adoption
60-80%
Healthy
Normal usage
80%+
High Utilization
Upsell opportunity!
Utilization Signals
Set up alerts based on utilization:
📈 High Utilization
Usage exceeds 90% → Notify AE for upsell
⚠️ Low Utilization
Usage below 20% for 30+ days → Check adoption
✅ Tip
Configure the Plans Model and Usage Model to enable utilization tracking.