🔒 Security

Security is a top priority at Meza AI. We implement industry-standard security practices to protect your customer data and ensure compliance with regulatory requirements.

• Cloud Hosting — Hosted on enterprise-grade cloud infrastructure
• Network Security — Firewalls, intrusion detection, DDoS protection
• 24/7 Monitoring — Continuous security monitoring and alerting
• Regular Backups — Automated encrypted backups with point-in-time recovery
• Vulnerability Scanning — Regular automated security scans
• Penetration Testing — Annual third-party penetration tests

• Role-Based Access — Granular permissions with Admin, Manager, Viewer roles
• SSO Integration — Support for SAML-based single sign-on (Enterprise)
• MFA — Multi-factor authentication support
• Session Management — Automatic session timeout and revocation

We recommend these security best practices when using Meza AI:

• Use read-only credentials — Create dedicated read-only database users for Meza AI
• Enable SSH tunnels — Use SSH tunnels for databases behind firewalls
• Review access regularly — Audit user access and remove inactive users
• Use role-based permissions — Assign minimum necessary permissions
• Enable SSO — Use SSO for centralized authentication (Enterprise)
• Whitelist IPs — Restrict database access to Meza AI IPs only

Whitelist these IP addresses for database connections:

• Activity Data — Retained for 90 days by default (configurable)
• Health Score History — Retained for 1 year
• Signal History — Retained for 1 year
• Audit Logs — Retained for 2 years